Mysore, Mar. 21 (SH)- The tendency for accepting exploitation on the part of consumers should end. If the necessary knowledge is within their grasp, rights can be had for sure, said Dr. Amita Prasad, Director General, Administrative Training Institute.
She was speaking after inaugurating a one-day workshop titled Consumer Rights and Protection on Friday, under the joint auspices of the Institute and Development of Food and Civil Supplies.
Consumers should become aware of the quality of articles and services they are supplied. They should be conversant with the Consumer Protection Act in order to question the deficiencies in materials and service and to get them corrected. It is required to focus on the role of consumers in modern society. Whether articles of consumption or services, correct information about them should be available, Dr. Amita Prasad averred.
"We are marked with ignorance about consumer rights. We must understand the services that we should get as consumers. Further, if we are aware of the quality of the articles and services that we get, then we can visualise the deficiencies in them. Consumer is the king of today's society. Consumers should become aware of their responsibilities before complaining about others. We must realise the importance of our duties and safeguard them also," she said.
P. Shivanna, Deputy Director, Department of Food and Civil Supplies, Mysore region, M. Basavaraju, Deputy Director, Kodagu region, H.K. Ramu, President, Karnataka Government Employees Association, Mysore District, Devaiah, Assistant Director, Food Department, Krishnaswamy of Abdul Nasir Sab Rural Development Institute, Dr. S.P. Tirumala Rao of Karnataka State Consumer Organi-sations Federation, Brig. Devaiah and office-bearers of various consumer organisations, teachers and students were present at the workshop.
Courtesy : Star Of Mysore