Mysore, July 22 (KK&KMC) - Deputy Commissioner Harsha Gupta today announced several hi-tech reforms to the District Administration — some already implemented and some to be taken up shortly.
Speaking at the 'Meet-the-Press' programme organised by the Mysore District Journalists' Association (MDJA) at Pathrakarthara Bhavan here this morning, the DC said that based on his experience after working in the economically backward districts and districts having futuristic vision-mode, he had brought in several novelties in the district administration.
Help Desk and Lounge
An innovative reform announ-ced by the DC is the system to address people's problems through a single window and get their works done within a stipulated time-frame. This system would remove red-tapism and corruption in the offices.
How it works: A person with work at the DC office has to approach the front window at the Help Desk where he has to submit his application or mention his purpose. He then may relax in the lounge and wait till the time given in the acknowled-gement issued to him.
The application will be computerised and forwarded to the section concerned, where it will be dealt with by the officer in-charge. Meanwhile, the applicant can check in the website as to what phase his application has reached, on whose table it is, what the requirements are and when the file will be cleared.
The DC said a special software is being designed for the purpose, expected to be ready in a month's time. "My primary objective is to streamline revenue generation system which has been neglected owing to numerous miscellaneous works and protocol to be followed," he added.
Announcing a district-wide campaign to implement the new law pertaining to the RTC (land records), the DC said that under the campaign, RTC data will be corrected and updated after conducting individual surveys.
"The campaign has already been launched in Periyapatna where 10,000 updated RTCs have been issued," he disclosed.
Speaking about certain drawbacks in Nemmadi Kendra, the DC said that 32 different services offered in rural areas will be streamlined. In K.R. Nagar Taluk Office, First-In First-Out system has been introduced for disposal of files. It will be extended to other Taluk Offices also, he said.
The system of issuing Caste Certificates to applicants based on a readily available database has been implemented in Mysore district, the DC disclosed and added that the Mangalore-model was earlier implemented in Bidar.
The caste certificate system of the Revenue Department has been attached to Food and Civil Supplies Department, where citizens' database will be stored digitally and easily accessed. Based on the database, caste certificate will be issued to the applicant, thus doing away with the rigmarole of running from pillar to post.
As it is, thousands of such applications are to be attended to by the Tahasildar every day, leaving him with no time for other pressing matters, the DC said and added that the new system will become operational in three months' time.
Efforts are on to make the entire DC office and the Taluk Offices paperless and fully computerised, the DC said and added that the government offices will be revamped to bring in transparency.
Courtesy : Star Of Mysore