Booking Policy – inMysore Holidays
This Booking Policy explains the terms related to booking confirmation, changes, cancellations, refunds, hotel arrangements, cab usage, and general travel conditions for tours and services booked through inMysore Holidays.
These terms help keep the booking process transparent and practical for travellers while enabling us to coordinate efficiently with hotels, transport providers, and local partners. For general pre-booking questions, you may also visit our FAQ page. To know more about our company and travel services, please visit our About Us page.
1. Booking Confirmation & Advance Payment
A booking is treated as confirmed only after the required advance payment is received. The advance amount and payment details are shared at the time of quotation.
- The balance amount is payable before travel or upon arrival, depending on the itinerary, destination, and hotel policy.
- A written booking confirmation is shared after the advance payment is received.
- Rates and availability remain subject to confirmation until the advance is processed.
- If any quoted service becomes unavailable at the time of final confirmation, an equivalent alternative will be suggested wherever possible.
2. Modification & Rescheduling Policy
We understand that travel plans may change. Guests may request a modification of travel dates or itinerary, subject to availability and approval from hotels, cab providers, and other partners.
- Modification requests should ideally be made at least 7 days before the travel date.
- If the request is made within 7 days of travel, the cancellation policy may apply.
- Minor itinerary or cab category changes may be possible up to 5 days before travel, depending on availability.
- Each confirmed booking may normally be modified once. Further changes may be treated as cancellation and a fresh booking request.
- Revised rates may apply if the new dates fall in a higher tariff period or peak season.
3. Cancellation Policy
If a booking cannot be rescheduled and cancellation becomes necessary, cancellation charges will be applied based on the total tour cost.
- 20 days or more before travel: Rs. 3,000 per person may be deducted and the remaining eligible advance refunded.
- 11 to 20 days before travel: Approximately 50% of the total booking amount may be charged.
- Within 10 days of travel: Up to 100% cancellation charges may apply depending on hotel reservations, vendor commitments, and seasonal policies.
Cancellation charges are calculated on the total booking value agreed at the time of confirmation, not only on the advance amount paid.
In exceptional situations, cancellation requests may be reviewed individually at management discretion. However, this does not override hotel or vendor-specific non-refundable conditions already applied to the booking.4. Peak Season & Blackout Dates
During peak travel periods, hotels and transport providers often apply stricter payment, modification, and cancellation rules.
- April 15 – June 15 (summer holiday season)
- Dasara and Deepavali holiday periods
- December 20 – January 5 (year-end festive season)
During such periods, certain hotels or services may become partially or fully non-refundable. Any stricter condition, surcharge, or festive policy will be clearly communicated in the quotation before confirmation.
5. Refund Process
- Approved refunds are generally processed within 15 working days.
- Refunds are normally credited through the original mode of payment.
- Actual credit timelines may vary depending on banks or payment gateways.
- A 5% transaction fee may apply to card or gateway-based refunds to cover payment processing charges.
6. Hotel Policy
- Standard hotel check-in time is generally between 12 PM and 2 PM, and check-out is generally between 10 AM and 12 PM.
- Early check-in or late check-out is subject to availability and may involve additional charges.
- If guests arrive early, luggage may usually be kept at the hotel while sightseeing is covered until rooms are ready.
- Rooms are generally provided on a twin-sharing basis. For 3 adults, an extra mattress may be arranged depending on hotel policy.
- All guests must carry valid government-issued photo identification for hotel check-in.
- Children below 5 years are usually complimentary without extra bed, subject to hotel policy.
- If breakfast is included in the room plan and is missed due to early departure or sightseeing, no refund or substitute is applicable unless specifically provided by the hotel.
- On December 24, December 25, and December 31, some hotels may levy mandatory gala dinner charges.
7. Sightseeing Policy
- Guests are requested to be ready at the sightseeing start time mentioned in the itinerary.
- Sightseeing usually concludes by 8 PM, depending on route and destination.
- The cab covers only the places mentioned in the confirmed itinerary.
- Additional sightseeing may be possible if time permits and may involve extra charges.
- We are not responsible for closures of attractions due to weather, maintenance, local restrictions, or government orders.
- Entry tickets and activity charges are subject to revision by the concerned authorities without prior notice.
- No refund is applicable for missed sightseeing points or closed attractions.
8. Cab Usage Policy
- Cabs are provided strictly for the travel and sightseeing mentioned in the confirmed itinerary.
- Vehicle cost generally includes fuel, driver allowance, tolls, parking, and applicable inter-state permit charges unless stated otherwise.
- Additional charges may apply for very early morning departures or late-night operations unless already included in the quotation.
- Airport, railway station, and bus stand pickup or drop can be arranged as per itinerary or quotation.
- Air-conditioning may be switched off in steep hill sections or while the vehicle is parked, depending on vehicle operating conditions.
- Driver and vehicle details are normally shared approximately 10 hours before the trip start time.
- In case of vehicle breakdown or major operational interruption, an alternate arrangement will be made as early as possible.
- Guests are requested to keep the driver informed in case of pickup delay.
- If guests fail to report at the pickup point within 2 hours without communication, the booking may be treated as a no-show.
- The cab is not meant for personal errands, unrelated local visits, or unplanned diversions outside the agreed itinerary unless separately approved.
9. General Terms & Liability
- The liability of inMysore Holidays is limited to the amount paid for the booking.
- All rates and availability remain subject to confirmation until advance payment is received.
- If a quoted hotel or vehicle becomes unavailable after booking, an equivalent alternative will be offered wherever possible.
- If no suitable alternative is available, the affected service component will be refunded as applicable.
- Any postponement, rescheduling, or amendment requested after confirmation may attract revised rates depending on season, vendor terms, and availability.
If you are planning your trip, you may explore our tour packages from Bangalore or tour packages from Mysore, or submit your details through the tour enquiry form.
Policy Information
Last updated: March 2026
